Five-Diamond Maintenance (1 Month)
Our premier support and maintenance plan for sites that require the highest availability, fastest response times, and regular updates to content and features:
- No contract: monthly, paid in advance
- Includes 10 hours of support, site maintenance, or design and development
- Immediate emergency response during business hours
- 2 business-hour response for general support requests
- Priority handling of unscheduled requests (3 day turnaround)
- Up to two "Go Live" dates per month*
- Free monthly site audit by request
- Optional after-hours emergency support ($199/month)
- 5% discount on Vibe Commerce and Alynnlee Productions standard billing rates**
- No minimum billing on support, maintenance, and programming requests
* Go Live dates are requested, a representative will contact you to discuss your go live date.
** 5% discount is valid on projects not exceeding 20 hours of combined development, design, and consulting. Maintenance plan must be current and active during the period in which the work was performed as well as at the time of invoicing to receive the discount.